Dovel Technologies

  • Lab Application Support Specialist, Senior

    Job Locations US-AR-Little Rock
    # of Openings
    Information Technology
    Regular Full-Time
  • Overview

    Dovel Technologies, LLC provides leading edge software and application development services specializing in mission driven solutions that address complex business processes and technology challenges. We practice CMMI ML3 processes and delivery solutions and are an innovative mission oriented technology company focused on complex business and technical challenges, ensuring solutions support the achievement of your mission. Our team creates software solutions that help customers communicate, access, and store mission critical information. Dovel is instrumental in the design and implementation of some of the most mission critical and innovative systems in government today.


    We have a current opening for a Laboratory Application Support Specialist to support a large government contract in Little Rock, Arkansas.


    • Provide day to day support for a STARLIMS implementation, its integration with site instrumentation, instrument applications and the instruments.
    • Assist with site configuration and implementation of STARLIMS.
    • Analyze user needs to determine functional requirements
    • Facilitate meetings, system configuration and development evaluations and site acceptance testing.
    • Work with program and centralized team to evaluate site needs versus STARLIMS system capabilities and determine best approach within the system for configuration for enhancement requests or issue resolution.
    • Work with program and centralized team to troubleshoot instrumentation issues and maintain instrument controllers.
    • Identify required tasks and their interrelationships
    • Identify resources required for each task
    • Configure the STARLIMS application in all aspects including Electronic Laboratory Notebook use
    • Provides instrument specific knowledge regarding instruments, instrument controllers, and their integration with a LIMS. Performs installation, configuration and integration of instruments and instrument controllers.
    • Provides coordination with equipment manufacturers to install, maintain, and troubleshoot instruments and instrument controllers. Also provides support for the operation of a LIMS. 


    ** Must have experience with LIMS (Laboratory Information Management System) **

    • Bachelor's Degree or equivalent
    • Laboratory experience with Microbiology and/or Chemistry preferred.
    • Life science business process experience
    • Requisite knowledge and expertise so recognized in the professional community that the Government is able to qualify the individual as an expert in the field for an actual TO
    • Demonstrated exceptional oral and written communication skills
    • Experience with LIMS (STARLIMS preferred)
    • Experience with Quality and Analytical Testing processes.
    • Experience analyzing current business processes and recommending improved processes based on industry standards and work experience.
    • Ability to work as part of a remote team or with geographically dispersed team


    Dovel Technologies is an Equal Opportunity Employer Minorities/Females/Veterans/Disabled


    Words that describe Dovel
    A Lean Forward Company; Agile; Fun; High-Energy; Leaders Encouraged; Innovative; Users of Cutting-Edge Technology; Client-Oriented-Consultative Environment; Skilled, Educated, and Certified Professionals; Stable and Growing

    Benefits Program
    Paid Time Off; 10 Paid Holidays; Health Insurance; Dental Insurance; Vision Plan; Life Insurance; Long Term Disability; Short Term Disability; Flexible Spending Accounts; matching 401(k) with matching; Voluntary Life Insurance; Pet Insurance

    Additional Benefits
    CTO Group Mentorship; On-site State-of-the-Art Technology Lab; Casual Fridays, Friday breakfast on-site and more…



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