Dovel Technologies

  • Business Analyst

    Job Locations US-MD-Rockville
    ID
    2018-2789
    # of Openings
    1
    Category
    Information Technology
    Type
    Regular Full-Time
  • Overview

    Who we are:

     

    Dovel Technologies, LLC provides leading edge software and application development services specializing in mission driven solutions that address complex business processes and technology challenges. We practice CMMI ML3 processes and delivery solutions and are an innovative mission oriented technology company focused on complex business and technical challenges, ensuring solutions support the achievement of your mission. Our team creates software solutions that help customers communicate, access, and store mission critical information. Dovel is instrumental in the design and implementation of some of the most mission critical and innovative systems in government today.

    Responsibilities

    We have an exciting opportunity for a Business Analyst to join our GrantSolutions Partner Services team in Rockville, Maryland!

    The Partner Services team is responsible for the ensuring that all GrantSolutions Partners can successfully manage their grants business using our system and service offerings. We bring value to their business by offering strategic guidance on grants business processes, policies and regulations, understanding business needs and offering creative solutions, and ensuring the successful end-to-end processing of grants from application to award.

    As a Business Analyst, you will ensure Partner success by:

    • Having a comprehensive understanding of and documenting the Partner’s grants management business and operational objectives to include Partner roles and responsibilities, grants business functions, workflows, reports, and unique Partner needs.
    • Supporting business process gap analysis (FIT GAP) activities to identify Partner specific business process improvements and potential GrantSolutions systems/service enhancements.
    • Identifying and resolving end-user issues or other support needs through email, phone, chat or on-site meetings.
    • Conducting user acceptance or system testing on behalf the Partner in support of system releases.
    • Assisting the team with pertinent communications to Partners as it relates to their business process, system updates, or other grants management news.

    Qualifications

    • Bachelor’s degree and a minimum of 1 year of experience in a customer facing role or the equivalent combination of education and experience
    • Grants Management experience
    • Experience supporting user acceptance testing
    • Proficient in MS products (Excel, Word, and PowerPoint) Salesforce and Visio experience is a plus
    • You will travel locally in/around the DC, Maryland, Virginia metro area
    • You must obtain and maintain a Public Trust Clearance.

     

     Dovel Technologies is an Equal Opportunity Employer Minorities/Females/Veterans/Disabled

     

    Benefits Program: Paid Time Off; 10 Paid Holidays; Health Insurance; Dental Insurance; Vision Plan; Life Insurance; Long Term Disability; Short Term Disability; Flexible Spending Accounts; 401(k) with matching; Voluntary Life Insurance

     

    Words that describe Dovel: A Lean Forward Company; Agile; Fun; High-Energy; Leaders Encouraged; Innovative; Users of Cutting-Edge Technology; Client-Oriented-Consultative Environment; Skilled, Educated, and Certified Professionals; Stable and Growing

     

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